Terms of Service

1. Definitions

• “Services” means website design, web, mobile and desktop application development, server management, website management, integrations and any related services we provide.
• “Client”, “you” or “your” means the individual or entity using our website or engaging our Services.
• “Deliverables” means the work products we create for you under an agreed proposal or statement of work.

2. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use our Services. By using our Services you represent that you meet these requirements.

3. Services and Proposals

The specific scope, timeline and price of any engagement are set out in a written proposal, quote or statement of work agreed by both parties. These Terms apply to all such engagements unless expressly varied in writing.

4. Fees and Payment

Fees are as stated in the applicable proposal. Unless otherwise agreed, project fees may require a deposit before work begins, with the balance due on completion or per an agreed milestone schedule. Recurring management or retainer fees are billed in advance. Late payments may incur interest and/or suspension of Services.

5. Client Responsibilities

To enable us to deliver the Services, you agree to:

• Provide accurate, complete information and timely feedback;
• Supply required content, assets, access and approvals without undue delay;
• Ensure you own or are licensed to use all materials you provide to us;
• Designate a point of contact authorised to make decisions on your behalf.

6. Intellectual Property

Upon full payment, ownership of the final, project-specific Deliverables transfers to you, excluding any third-party materials, open-source components and our pre-existing tools, libraries and know-how, which remain owned by us or their respective owners and are licensed to you for use within the Deliverables. We may showcase non-confidential work in our portfolio unless otherwise agreed.

7. Acceptable Use

You agree not to use our website or Services to violate any law, infringe intellectual property rights, transmit malicious code, attempt unauthorised access, or interfere with the operation of our systems or those of others.

8. Third-Party Services

Our Services may rely on or integrate third-party platforms (such as hosting, payment, AI, SMS and analytics providers). Your use of those platforms is subject to their own terms, and we are not responsible for their availability or performance.

9. Warranties and Disclaimers

Except as expressly stated in a signed agreement, our Services and website are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenue. Our total aggregate liability arising out of or relating to the Services shall not exceed the amount paid by you for the specific Services giving rise to the claim in the twelve (12) months preceding the event.

11. Indemnification

You agree to indemnify and hold harmless CLOUD TERABYTE and its personnel from any claims, damages, liabilities and expenses arising out of your breach of these Terms, your content, or your unlawful use of the Services.

12. Term and Termination

Either party may terminate an engagement in accordance with the applicable proposal or with reasonable written notice. Upon termination, you agree to pay for all Services performed and expenses incurred up to the termination date. Provisions that by their nature should survive termination will continue to apply.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which we are established, without regard to conflict-of-law principles. The courts of that jurisdiction shall have exclusive jurisdiction over any dispute, unless mandatory local law provides otherwise.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date and becomes effective when posted. Continued use of our website or Services constitutes acceptance of the changes.

15. Contact Us

Questions about these Terms can be sent to info@cloudterabytes.com.